Privacy Policy

In this policy, the words "we", "our", and "us" refer to HouserShoes.com and the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified or contacted, such as your name, address, e-mail address, telephone number, etc.

How We Use Your Information

We collect personally identifiable information, as defined above, from you when you place an order with us or through communications with you.

We use that information to conduct our business and to provide you with the best possible products and services. To best serve you, we may share your personally identifiable information with service providers that help us market our product. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from HouserShoes.com.

We may also, in certain instances, disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact, or bring legal action to protect your rights or the rights of HouserShoes.com or others. We may also disclose your personally identifiable information when we believe it is required by law.

Cookies

HouserShoes.com uses "cookie" and "web beacon" technology. We use cookies and web beacons to distinguish you from other visitors, track your IP address and usage of our site, and to identify the name of the Web site from which you linked to HouserShoes.com. This information is used for fulfilling contracts with our business partners, and to help us serve you better by improving our website design, as well as our products, services, and promotions. We do not otherwise track any information about your use of other websites. Non-personally identifiable information obtained through cookies and web beacons may be shared with or obtained by service providers on our behalf.

A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A "web beacon" is a small string of code that represents a clear graphic image and is used in conjunction with a cookie.

When you visit our website, we may use both a session and a persistent cookie. These cookies may contain information (such as a unique user ID) that is used to track your usage of our website. A web beacon allows us to capture certain additional types of information about a visitor's actions on a web site, such as a visitor's cookie number, the time, date duration and number of page views, a description of the page where the web beacon is placed, and details about any items that were purchased. If you order from us, we may also use cookies to monitor and maintain information about your use of our website. If you have not ordered from us, we may monitor and maintain information about your use of our website in a manner that does not identify you. You can disable cookies at any time by using your browser options; however, if you turn off cookies, we will not be able to track your order or enable you to make a purchase from our website.

Preferences Regarding Your Information

To update us with your information sharing preferences, you may call 1-866-270-8411, e-mail info@housershoes.com, or send your request to:

    Houser Shoes, Inc.,
    5418 Asheville Highway
    Hendersonville, NC 28791
Please note your preference as stated below:
  • "I prefer not to receive e-mail advertisements, such as updates regarding products and services, special promotions or upcoming events."
  • "I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events."

Please note that such requests may take up to six to eight weeks to become effective. You may select your email preference option during order completion. If you choose to enroll in our email list, you may change your preference at any time by clicking the link under the "Security" heading on the customer service page.

Children

HouserShoes.com will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 13 and has submitted any information to HouserShoes.com for any purpose without prior verifiable parental consent, we will delete his or her information from our files.

Security

We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using this website. To guard your information, our website uses Secure Socket Layer (SSL) technology. SSL encrypts your credit card number, name and address so only HouserShoes.com is able to decode your information. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please call us toll free at 1-866-270-8411.

Policy Changes

This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If our information practices change in the future, we will notify you by posting the policy changes on our website.

Additional Information

If you're just not comfortable shopping online (and would prefer to make your purchase via telephone) you may call us at 1-866-270-8411. Our Customer Service Representatives are available Monday through Friday, 8:00 am to 5:00 pm EST and Saturdays 10:00 am to 4:00 pm. They'll be happy to assist you. For your convenience, HouserShoes.com may link to unaffiliated third party websites. This Privacy Policy and Security Statement does not apply to unaffiliated third party websites. If you have questions regarding our Privacy Policy and Security Statement please contact us at: 1-866-270-8411 or info@housershoes.com. The examples contained in this Privacy Policy are illustrations only, and are not intended to be exhaustive.

© 2019 Houser Shoes, Inc. All Rights Reserved.